Complaints

                       DEBENHAM YOUTH FOOTBALL CLUB COMPLAINTS PROCEDURE(1st Draft)

 

In the event that any member feels that he or she has suffered discrimination in any way or that the Club Policies, Rules or Code of Conduct have been broken, the procedure should be followed:

  1. They should report the matter to the Club Welfare Officer in the first instance, Club Secretary or another member of the Committee

 

The report should include:

– Details of what, when and where the occurrence took place

– Any witness statement and names

– Names of any others who have been treated in a similar way

– Details of any former complaints, date when and to whom made

– A preference for a solution to the incident.

 

  1. The Club Management Committee will sit for any hearings that are requested

 

  1. The Club Management Committee will have the power to

– Warn as to future conduct

– Suspend from membership

– Remove from membership any person found to have broken the Club’s Policies or Codes of Conduct.

 

Contact details are as follows:

Club Welfare Officer: cwo@debenhamyouthfc.co.uk

Club Secretary: clubsecratary@debenhamyouthfc.co.k

Chairperson:Chair@debenhamyouthfc.co.uk